Bus tickets can be cancelled until 1 hour before the bus leaves its first stop.
Boxcar Commuter members and Analysts can cancel until 10 minutes before the bus leaves.
To do that, just swipe left on the reservation in the Boxcar app and tap Cancel.
PLEASE NOTE that only Boxcar credit will be issued to your account for cancelations. We do not issue refunds back to credit cards. Tickets canceled after the bus departs will not receive a credit.
To cancel a reservation, simply swipe left on the reservation in the app and click the Cancel button.
RARITAN ROCKET, RIDGELINER, MORRIS METEOR AND BERGEN BULLET AM pickup and PM dropoff locations are as follows:
Convent: Right outside the station building
Madison: on Kings Rd, outside the Hartley-Dodge Building
Chatham: on the Main St side of the station, just outside the pedestrian tunnel
Westfield: on the north side of the station
Cranford: on the north side of the station
Fanwood: on the north side of the station
Summit: Broad St between Maple & Elm, across the street from the train station
New Providence: Corner of Springfield Ave and Pittsford Way
Berkeley Heights: Outside train station building
Waldwick: Waldwick train station (east side)
Ho Ho Kus: Ho Ho Kus train station (east side)
Ridgewood: Ridgewood train station (east side)
RARITAN ROCKET, RIDGELINER, MORRIS METEOR AND BERGEN BULLET PM pickup locations are as follows:
ALL PICKUP TIMES ARE IN THE LISTING FOR EACH BUS ROUTE.
YOU CAN ALSO VIEW THE EXACT PICKUP LOCATIONS BY CLICKING THE MAP TAB IN EACH LISTING AND ZOOMING IN ON A SPECIFIC PICKUP POINT.
ESSEX EXPRESS AM PICKUP/PM DROPOFF ROUTE MAP:
PICKUP POINTS LISTED BELOW:
Bloomfield & Kirkpatrick Lane
Bloomfield & Fairfield Ave
Bloomfield & Lane Ave
Carlyle Apartments
Bloomfield & Academy Rd (BP Station)
Bloomfield & Roseland Ave
Dunkin Donuts Hut
Bloomfield & Ryerson Ave
Bloomfield & White Rock Rd
Bloomfield & Fells Rd
Bloomfield & Forest Ave
Bloomfield & S. Prospect Ave
Bloomfield & Lakeside Ave
Bloomfield & Park Ave
Bloomfield & Brookdale Ave
Bloomfield & Mt. Prospect Ave
Montclair Art Museum
Bloomfield & Valley Rd
Montclair YMCA (on Park St)
Park St & Walnut St.
Park & Chestnut St
Watchung Ave Station (on Park St)
Valley & Watchung
Valley & Gordonhurst
Valley & Northview
Upper Montclair (corner of Valley and Bellevue)
Park & Bellevue
Park & Inwood Ave
Park & Glenwood Rd
Park & Alexander Ave
Park & Macopin
Park & Mt Hebron Rd
Water Treatment Plant
Grove & Haddenfield Rd
Grove & Vincent Dr
Grove & Charles
ESSEX EXPRESS MANHATTAN PM PICKUP ROUTE MAP:
PICKUP POINTS LISTED BELOW:
718 Lexington Ave (American Eagle)
610 Lexington Ave
480 Lexington Ave
Grand Central (under the Park Ave Bridge)
Grace Building (42nd b/w 5th and 6th)
Dallas BBQ (42nd b/w 7th and 8th)
Tickets are booked and displayed through the Boxcar app.
You’ll notice that if you select a future bus reservation, the ticket will have a white background and colored outline. On the day the ticket is active, the ticket background will change to the same color as the outline. All bus routes have distinct colors.
Please have the Boxcar app open to your ticket when boarding the bus to allow for smooth boarding and to help prevent any schedule delays.
Yes! We only sell as many tickets as there are seats on the bus, so if you have a ticket, you’ll have a comfortable commute.
Yes, they are able to use bus lanes in both the Lincoln Tunnel and along our route once in Manhattan
A ticket can be used to board at any stop on the associated line. (For example, on the Morris Meteor you can board in Convent Station, Madison, or Chatham.)
The Wi-Fi network/password depends on which bus you are riding. Below you will find the information for each of our carrier's available networks:
MyLimo Buses:
Network: Boxcar Password: Boxcar2023
Yankee Buses:
Network: begins with WAAV, YANKEE and no password is needed
Panorama:
Network: Panorama Password: Founded1995
All buses are at least 2016 models or later and are equipped with Wi-Fi, power outlets, restrooms, and air conditioning.
Please email support@boxcar.com.
In the event of an emergency, please call 908-485-7275.
Support hours are Mon-Friday, 5:30am-7:00pm
Email us at support@boxcar.com and we'll be happy to answer any questions you might have.
Support hours are Mon-Friday, 5:30am-6:30pm
Boxcar parking is designed to connect parkers with property owners with excess available space (whether it be a lot, driveway, or garage).
We focus on finding parking spots in areas where current demand outstrips supply.
Parking spot costs vary by town and location. Each parking spot will have a price associated with it, and it will be clearly visible when viewing a location.
You can reserve a space directly through the Boxcar app.
In the homepage menu, click Parking and then use the filters to find your location and choose the date you wish to park. You will then be given the available options for parking to choose from in your specified location.
After you choose your parking option, click the checkout button. If you haven’t already registered and provided your vehicle and billing information, you will be prompted to do so before you are able to reserve.
When your reservation is complete, you will see further detail (including pictures) about your parking location to help you identify where your lot/spot is located.
Once you’ve made a reservation, you’ll receive a confirmation email. You’ll also be able to see your upcoming reservations on the Boxcar app home screen.
Before booking, you will be able to see a general description of the location and parking spot(s). Once you’ve booked, you will see a full description of the parking spots, as well as instructions. Please be sure to check your reservation before parking. If you have any additional questions, please reach out to support@boxcar.com.
You can reserve same day, and the standard setting gives users the ability to book out 14 days in advance.
For Boxcar Members and SuperParkers, parking can be canceled up until 7am on the day of your reservation for credit to your Boxcar account.
For non-members, parking can be canceled up until 6am on the day of a reservation for credit to your Boxcar account.
To cancel any reservation, just swipe left on the reservation in the Boxcar app and tap Cancel.
Reservations canceled after the specified cancellation time will not receive a refund.
PLEASE NOTE that only Boxcar credit will be issued to your account for cancelations. We do not issue refunds back to credit cards.
Mistakes do happen, and if someone is erroneously parked in your spot, please park in the next available spot, and let us know at support@boxcar.com.
If there are no other readily available spots in that location, please find another Boxcar location, and send us an email with the full details. We can help change the location of your reservation in our system and will make sure that there is a satisfactory resolution.
If you are unable to access your space, for any reason, and there is no readily available alternative, you will not be charged for that day.
Many of our locations offer overnight parking for an additional fee. You will see the option for overnight parking in the available locations.
For more information, email support@boxcar.com.
If you have more than one car, you can specify which you are parking each day by tapping the three dots in the top right corner of your reservation and choosing the correct vehicle from the drop-down menu.
All of our billing is done overnight after you make your reservation, so multiple reservations are often charged together.
If you ever have a question about a specific charge, email support@boxcar.com.
Email us at support@boxcar.com and we'll answer your question right away.
Boxcar's at-home detailing service includes:
Exterior
Interior
Each detailing appointment lasts 1.5 - 2 hours.
We do charge a little more for larger vehicles, because they take more time. You can easily add the SUV/minivan option during checkout for your larger car.
The team needs access to an outside water connection & electrical outlet - that's it!
If the weather will keep our team from doing an excellent job, we will reschedule you for the next available day.
Nope! Just make sure your vehicle information, including license plate, is correct in your Boxcar account.
Email support@boxcarapp.com and we will be happy to answer any questions you might have.
Each of our offices include adjustable desks for sitting or standing, as well as monitors (please bring a cable to connect). High-speed wifi is also included!
betterwithboxcar
The Cranford Office Club is open from 8:30 am - 9 pm, Monday-Friday.
We have 3 offices available at the Cranford Office Club. Office choice is first come, first served.
Yes! Boxcar Commuter members get a 50% discount on the daily rate.
You can reserve through the Boxcar app or here. Reservations are daily, so just reserve the days you need!
Email support@boxcar.com and we will be happy to answer any questions you might have.
Our charges typically run overnight on the day you reserve, so if multiple tickets are reserved at the same time, those charges will appear as one total charge on your credit card.
If you ever have a question about a specific charge, please email support@boxcar.com.
Our memberships are $29.99/month and save customers 30% on every ride. If you commute round-trip just twice a month with Boxcar, your membership pays for itself!
In addition to discounted rates, membership also includes:
PLEASE NOTE that membership discounts take effect from the date your membership is purchased. You will not receive discounts for past reservations, only those going forward.
Memberships are made available upon demand several times throughout the year and can be purchased on the app by going to the Homepage menu and clicking on Memberships. From there you can add your membership to your cart and check out the same as you would for a bus ticket or parking purchase!
Your membership charge will be processed through your account on the first of every month. If you purchase a membership after the first of the month, the charge for that month will be prorated.
PLEASE NOTE that transit cards will not be accepted as payment for your monthly membership fee due to IRS regulations. You will need to add a non-transit-related card to your account for processing these monthly payments.
Yes, your membership will renew on the 1s of each month.
Absolutely. If you purchase a membership mid-month, the fee will be automatically pro-rated for the rest of that month.
Due to the rules governing transit accounts, you cannot pay for a membership fee with a transit card.
Please add a personal card to your Boxcar account and set it as the Misc. default (by swiping left on the card info and tapping the briefcase/credit card icon).
Absolutely! If you both park and ride with Boxcar, you can have memberships for each and save even more on each booking.
As long as you have an active membership, the discount will apply automatically each time you make a reservation. You’ll see it reflected on the checkout screen.
Membership discounts are not retroactive. But you can always cancel your future reservations, and rebook after you purchase a membership to take advantage of the discounted rate.
From the Homepage menu, choose My Account/Memberships and tap the – below the membership you would like to cancel.
Cancellations take effect on the first of the following month and credit will not be applied
Memberships are charged on the 1st, and run for the full calendar month.
Email support@boxcar.com and we will be happy to answer any questions you might have.
Support hours are Mon-Friday, 5:30am-6:30pm
Download our mobile app from the Apple App Store or the Google Play Store.
Find a route that fits your commute. Don’t see a route near you? Let us know!
Reserve your seat for a single day or an entire month.