Frequently Asked Questions.

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Bus Service Questions

What is Boxcar Parking?
How does it work?
What is the cost?
How do I reserve a space?
How do I know I have a space reserved?
How will I know where to park?
How far in advance can I reserve?
What is the Cancellation Policy?
What do I do if someone else is parked in my parking spot?
What happens if I can’t access my space?
Can I park overnight?
Each of my reservations is only a few dollars. Why do large charges show up on my credit card bill?
Don't see your question here?

Parking Questions

What is Boxcar Parking?
How does it work?
What is the cost?
How do I reserve a space?
How do I know I have a space reserved?
How will I know where to park?
How far in advance can I reserve?
What is the Cancellation Policy?
What do I do if someone else is parked in my parking spot?
What happens if I can’t access my space?
Can I park overnight?
Each of my reservations is only a few dollars. Why do large charges show up on my credit card bill?
Don't see your question here?

Local Services

What is Boxcar Detailing?
How long will the service take?
What if I have an SUV/minivan?
What do I need to supply?
What if it rains?
Do I need to print a receipt?
Have another question?

Office Rental

What's included in the office rental?
What's the WiFi password?
What are the hours?
How many offices are available?
Do members get a discount?
How do I reserve?
Have another question?

Memberships

Each bus ticket is only $21.99. Why do large charges show up on my credit card bill?
What is a Boxcar Membership?
How do I see the available options?
How do I purchase a membership?
Does a Boxcar membership renew automatically?
Is the cost pro-rated if I purchase mid-month?
Can I pay for a membership with my transit card?
Can I have more than 1 membership?
Does the discount apply automatically?
What about reservations I’ve already booked?
How do I cancel a membership?
Do memberships run for 30 days, or a calendar month?
Have more questions?

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